Customer Reviews & Comments
Showing 81–100 of 123 reviews.
Hazel said on Sep 6, 2022 10:47 AM
Excellent service, with an understanding of the business needs. Very thorough investigation with clear images, videos and report. Communication throughout the exercise was good enabling decisions to be made.
Reply; Thank you Hazel and we were thrilled with the evidence we obtained on your behalf, on what was a tricky location for surveillance!! The photos & videos attained, should turn the litigation in your favour and / or get the false claim to be retracted. Kind regards.
DW said on Sep 1, 2022 2:04 PM
I would 100% recommend this company! John and his team responded speedily and professionally. I wouldn’t hesitate to use them again myself, if I needed assistance. Thanks for a great job!
Family in East Herts said on Jul 30, 2022 11:07 AM
John listened and understood our family issue. We agreed a course of action and this was undertaken with the upmost professionalism and discretion, whilst maintaining very good communication through the process.
Oliver WINTERS said on Jul 25, 2022 9:53 AM
We have used P&D Investigations to effect personal service on two occasions and they have been quick, efficient and competitively priced. We will be coming back to them for all of our service and investigation needs.
Reply; Thank you Oliver, we really appreciate your instructions and from Central Law - you guys run a very decent show and a fair fee structure to your clients, in a tough market where many solicitors are SO expensive. All the best and much appreciated.
Neil S said on Jul 20, 2022 5:52 PM
This is the second time I have needed the services of P & D investigations Ltd.
This company has the amazing ability to deal with what can be a very stressful situation to the individual in the most calming of manners. They get the job done in a no fuss approach always professional keeping you updated along the way.
Thanks again Neil Saville
Neil S said on Jul 17, 2022 2:55 PM
This company are first class. Fast efficient informative. Would highly recommend.
VC said on May 29, 2022 10:12 PM
Very good job. Got the closure I wanted!
Beebee Q said on Apr 25, 2022 1:08 PM
Following the unexpected death of my estranged husband, my solicitor put me in touch with John and his team. Both John and Tom handled my husband’s affairs discreetly and professionally
They acted straight away when the request was made to secure my husband’s flat, changing locks etc. and were present but discreet when my children visited the house, mindful not to cause upset and giving them enough space to grieve.
I would recommend John and his team, they kept me informed of what they did at all times during their investigations and even finding companies that could empty the flat out.
Despite their obvious professionalism, my later discussions with them showed me the human side to them, i.e that this assignment was not just a job, and that we as customers are important.
Thank you John and Tom for your understanding in this difficult time for us.
Reply; Thank you Beebee and so sorry for your loss, especially still being a relatively young man! Appreciate your detailed review & do take care.
H said on Apr 24, 2022 12:24 PM
P&D investigations gave me great, sound & grounded advice at a very difficult time in my life. They offered a range of services with no financial pressure to follow through instead, giving me the best option for my situation. As well as business advice I was touched by their regular check ins with me on my situation. They went above and beyond what I would ever have expected. I looked into other companies who very money focused. If I ever needed their services again I will head straight here. I highly recommend them.
Reply; Thank you H and all the very best
Charles P said on Mar 23, 2022 9:48 AM
I would like to thank John for his expert advice, he was honest in his review of our dilemma coming back very quickly with cost estimates and analogy.
On this occasion we were, due to forces outside our control, unable to use John but he was empathetic and did not charge us on this occasion. We will use P&D if circumstances change and whole heartedly recommend P&D Investigations Limited.
Thank you Charles & we always accept that some inquiries, after advice and discussions, do not reach an Invoicing stage but please do come back if circumstances change?
April F said on Mar 7, 2022 2:12 PM
I would like to say thank you for your excellent, very swift and professional service into Phone Forsenics. We would recommend your services to others.
Thank you April and all the best!
Margaret said on Mar 2, 2022 6:30 PM
An unusual situation regarding service of documents abroad. John came back very quickly with a contact, arranged service of the documents and prepared the paperwork proving service. Done and dusted within 3 days. Actual service within 36 hours. The quote was very reasonable. Other companies had quoted 3 times as much and it would take them up to two weeks. Thank you John, looking forward to working with you again.
Thank you Margaret, your Review & appreciation is important to us!
Jay said on Feb 11, 2022 3:30 PM
I contacted John about a civil matter, where I needed to locate a third party quickly. His response speed was phenomenal, his attention to detail superb and the resulting report accurate. Most of all, I appreciated his calm, no-nonsense yet supportive attitude. I think he is a person of integrity who can be trusted to do his best. His fee, whilst not insubstantial, represented, in my opinion, money well spent!
Glad we cracked it for you Jay!
Mrs C said on Feb 8, 2022 10:50 AM
John gave helpful advice and was very efficient and consultative regarding a sensitive matter. Prompt communications from him and his team and professional throughout. He was very approachable and pleasant to interact with, showing great empathy - no hesitation in recommending. Thank you!
TS said on Jan 27, 2022 8:28 PM
Thank you for your helpand advice. Friendly and considerate service. Would recommend and use again should I need to. T
Clare WHEELER said on Jan 24, 2022 4:56 PM
Professional, effective and reliable service. Acted swiftly on instruction and solved the issue with minimum of fuss. Would recommend without hesitation.
Reply; Thank you Clare. Dishonesty in a place of work by an employee, always leaves a bad taste and it is so disappointing when the Police will not take on a matter, where with some sensible investigations, a suspect can be readily identified. Excellent result for you and a very satisfying one for us, with some proper detective work!!
'Lisa' in Germany said on Jan 23, 2022 8:26 PM
John and his team are really great! I contacted him on different occassions regarding my husband's infidelity and he was always very reliable and helped me out, even on short notice. I can definitely recommend. Thank you again!
Martin COOK said on Jan 19, 2022 10:51 AM
P&D have carried out work for my company, they have always been professional, courteous and have completed our work always to my satisfaction and expectations. Would highly recommend John and his team!
Lisa said on Jan 15, 2022 6:33 PM
So grateful for John and his team who closely held my hand through my investigation of my husband’s affair. Not only is John a true professional, he is extremely strategic, detailed, communicative throughout the whole investigation, but also a sympathetic ear who cares about his clients. Thank you!
Reply; Thanks 'Lisa' and to be fair you were very helpful yourself, despite the exceptionally stressful situation you were in! The bad news was tough to take but you remained extremely determined, which we admired - good luck as it all unfolds.
Gareth R said on Jan 6, 2022 1:04 AM
I was introduced to John's service by a solicitor to get documents served in relation to a large debt. John's expertise and knowledge throughout the process was excellent, professional and timely. I highly recommend this service and will definitely be using it again if the need arises.
Reply; Thanks Gareth & hope you get the money that is owed to you, back from the Debtor!
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