Customer Reviews & Comments

H said on Sep 24, 2026 7:24 AM

We have used John’s services on two occasions.



First time was to serve claim documents to two people at different addresses. Everything went perfectly and John provided an update afterwards.



More recently John helped us find a person we had lost contact with. We had very little information from 20 years ago, and she now lives in an EU country. But with John’s persistence, expertise and foreign connections we did find her in a couple of weeks, and for a reasonable price.



John is a great person to work with, excellent communications and fun to boot.



Five stars: *****

Andrew said on Sep 21, 2026 6:31 AM

This is the second time using P&D Investigators and have not been disappointed. John and his team were very efficient, professional and able to successfully trace the person I was looking for within a day.

Jo said on Sep 19, 2026 5:29 PM

Great service, highly recommend.

Mark said on Aug 29, 2026

We found John and team straight forward and knowledgeable in helping us deal with a sensitive issue. His experience and background were invaluable.

Stephen said on Aug 28, 2026

I cannot speak more highly of John's service - straightforward, effective, no nonsense but with empathy when required.

Reply; We are over the moon with the result you obtained, following the work we carried out!

Zahra said on Aug 27, 2026

I spoke to John for advice on how to navigate a situation my family and I are in - he spent time explaining and talking through the options including why a PI wouldn’t be our best course of action. His interest was sincere and helping us with what is best for us. He was knowledgeable, genuine and helpful and within 30 minutes I had a clear strategy for moving forward. I am so grateful for his generous advice and time.

Rachael said on Jun 30, 2026

I first spoke to John during a very difficult time. Although I didn’t end up using his services, he took the time to listen, offered honest advice, and never once pressured me into hiring him.

What really impressed me was that he continued to check in with me from time to time just to see how things were going, despite knowing I wasn’t a client. That level of kindness, professionalism, and genuine care is rare.

I wouldn’t hesitate to recommend him to anyone looking for an honest, compassionate, and trustworthy private investigator.

Reply; R thank you for those kind words but more importantly, we are thrilled with the result you achieved within the judicial system that unfortunately your family got entangled in, through no fault of your own!

O said on Jun 22, 2026

Documents had to be served in a complex divorce case. John was great at communicating and making as simple as possible in a complicated moment.

K* said on Jun 20, 2026 9:15 PM

Excellent communication and Professional service executed

Marie said on Mar 30, 2026 2:08 PM

John was a pleasure to deal with. He gave us every confidence in the service he provided. Both professional and timely. Highly recommended 5*

Chris said on Mar 19, 2026 9:35 AM

Excellent lines of enquiry; very effective use of their Group Chat; reach a sensible conclusion; John Bateman is a 'completer-finisher'.

Anonymours (Legal Profession) said on Feb 5, 2026 4:53 PM

John helped us when a vulnerable family member went missing recently. He was extremely generous with his time and always made himself available to offer advice and guidance. He is straight talking which is essential in a crisis situation. His wealth of experience helped us to track down the person we were hoping to get in contact with very

quickly. Would highly recommend.

AL said on Feb 2, 2026 5:59 PM

P&D Investigations made efforts to understand the search and surveillance brief very well. Produced near immediate search results and planned and prepared well for a surveillance operation at very short notice and produced critical intelligence data in very short time window with hard evidence. Highly recommend investigation service.

NS said on Jan 23, 2026 2:36 PM

Fantastic work John, used the services of John Bateman who found my missing freeholder. Will be referring you to friends, family and colleagues. Thank you!

CP said on Jan 12, 2026 5:13 PM

I needed a process server, I called John and he made me feel very comfortable. Explaining the process and lightening the mood of the situation. Communication was spot on. Would definitely recommend. 10/10

Louise said on Oct 15, 2025 7:30 AM

Great experience using John at P&D Investigations Limited. Incredibly supportive, knowledgeable and helped us provide evidence that an ex was living with a new partner. Thank you!

CAAGe - the Campaign Against Adult Grooming said

I hope this email finds you well. I've contacted John Bateman this afternoon as I wanted to find out about the birth certificate issue from **********. He's advised me that I'm better off going straight to ************ police and getting them to sort all this out, as historical and concurrent offences but he's advised me to just focus on what's happening now, rather than too much on what's happened previously.

I have contacted the police and pleased that they are finally sending a police officer out to deal or take a statement from me, so hopefully John has put me on to the right path.

Just would like to let you know that John is amazing and his advice and his directions are just phenomenal.

Regards

Martin said on Oct 1, 2025 7:30 AM

John was professional and always kept me in the loop but most importantly solved my challenge very quickly.

Cleo said on Sep 30, 2025 11:52 AM

I came across John on yell.com. He is honest, efficient and his fees are very fair and reasonable compared to what other companies charge. He was successful in finding the information I needed. I am so happy I have found John, I will definitely use him again in the future and will be recommending him to others. Thank you John for all your help!

JS said on Aug 8, 2025 7:36 PM

John is fast, professional and very efficient ! It was wonderful working with him