Customer Reviews & Comments

Barry said on Jul 28, 2023 5:13 PM

Dear John Many thanks for your work in finding my Ancestry and biological family. Lead by you, your team excellently expedited hundreds of documents and found a veritable litany of information about my past biological family. Here in the UK and as far as Australia, no stone was too tough to turn. The end result for me has been very successful and I am regularly

communicating with the people and family you found for me. A huge thanks. Barry Howard.

Reply; Thank you Barry and anyone reading your Review, will not be aware of the total tragedy behind it!! It is amazing when you start digging on something from circa 50 years ago, how much is out there. Good luck moving forward - you deserve it - and just one final bit on the Australian side, to finish off now.

Phil said on May 10, 2023 2:12 PM

We cannot thank John and his team enough for locating our long lost relative. His firm came highly recommended by a very large firm of solicitors, and from the very first meeting we felt comfortable and reassured that John would do all he could to help solve our problem.

His communication was excellent, his approach and manner is professional and caring and his knowledge, database of contacts and ability is second to none. John will be a friend for life and we will never be able to thank him enough for what he’s achieved for us. I dont think it will come as any surprise that we would highly recommend his services!”

Reply; Much appreciated Phil. One of the trickiest inquiries to try and positive result, we have ever had, along with the added pressure of what was at stake. Thrilled that we got there in the end and even more delighted with what it subsequnetly brought about, for you and others.

Earl F said on Apr 22, 2023 12:10 PM

Excellent and quick service, all done professionally and discreetly. Highly recommended.

Martin G of HCC in Hertfordshire said on Apr 20, 2023 4:30 PM

Timely and efficient service from P&D Investigations, in all process serving and tracing instructions for civil matters. Would recommend.

Lehna GARDINER of Raydens Solicitors St Albans said on Apr 13, 2023 5:05 PM

As a family solicitor dealing with divorce, financial remedy and children cases, I have used John Bateman's services on a number of occasions to serve papers both within the jurisdiction and abroad. I have always found John to be helpful and efficient, and service has been successful on every matter that I have instructed him on. Thank you John.

Reply; Thank you Lehna, we go back a long way and we are always grateful of your very professional 'business to business' instructions, along with those from the other solicitors at your well regarded practice!

Ana said on Mar 27, 2023 4:24 PM

John is efficient and completed my enquiry quickly. This is the second time I have used his expertise on family issues. I would recommend John. Don’t be feared to contact him as it really is very simple and straightforward. My advice, just jump in with both feet. 🥾🥾

Joao P said on Mar 23, 2023 12:35 PM

Very efficient and professional service. I do reccomend.

Anne-Marie said on Mar 8, 2023 2:51 PM

By far the best investigator I’ve spoken to. He was straight up and honest about what he could deliver and the limitations with my specific situation - and seemed more concerned with genuinely helping me, than trying to get money out of me. Will be using John in the future if needed for sure!

Reply; Difficult one and apprecaite your kind words - we have our fingers crossed that our advice works out. We loathe the thought of suggesting Fees to a potential client, when we KNOW that the chances of achieving anything for them, are so low! All the best.

John McLINDEN KC said on Feb 28, 2023 2:08 PM

For years John Bateman of Private & Discreet Investigators Limited has been my go-to recommendation for confidential investigations. Lawyers need an investigator to be resolute, resourceful, imaginative, professional, and to have integrity and to charge realistically.

Time and time again John has demonstrated exceptional skill in executing his instructions, which have included location of debtors/witnesses/intended defendants, document service, witness interviewing and evidence gathering. At least one of these matters involved an extremely sensitive situation, in which to achieve the objective where others had failed, the greatest care, tact and delicacy had to be exercised by John and his operatives. It was a very impressive display of his and their expertise.

Marc E said on Feb 6, 2023 8:03 PM

I was referred to P&D investigations by my solicitor. From the first contact with them, I found P&D to be excellent. Efficient, friendly, good value for money and most importantly they got the job done quickly and with no fuss. Highly recommended.

KD said on Jan 24, 2023 7:21 PM

I approached John in relation to a very sensitive subject involving a previous offence against me.

John was outstanding at understanding my concerns and worries and carried out the investigation with care, consideration and thoughtfulness, providing me with all the accurate information I had asked for and more.

As an ex detective he had extensive knowledge on the subject and provided consistent contact and reassurance, ensuring that every lead was investigated and provided me with all the information I needed at a very reasonable cost.

I have used two previous private investigators and I can honestly say John provided what others could not, ultimately providing me with closure on my traumatic history. Thank you so much John.

Reply; Tough subject, tough job and thrilled with the eventual result, so KD your superb review is very much appreciated and well worth all the extra effort that we put in!

John H****** said on Jan 6, 2023 7:30 PM

Thank you for finding my run away tenants so quickly and getting the Court papers served without any fuss.

Despite having a Possession Order for £18,000 I doubt I will ever get the money but the tenants, with the possibility of a prison sentence hanging over them, might think twice before doing this again. Your work was efficient, directly to the point and brought results. What more would anyone want; I have no hesitation in recommending you.

Reply; Thank you John and good luck with the pursuit off the monies rightfully owed to you.

H said on Dec 23, 2022 11:55 AM

Sensitive family problem resolved in less than 48 hours from first contact with John. Exceptional service and very professional. He displayed a sensitive and courteous manner throughout, Highly recommended

Reply; Thank you H and sorry about the bad news!

Eric M said on Dec 17, 2022 4:25 PM

My first venture into the world of Private Investigators and I struck lucky in selecting P & D Investigations Ltd.

From the initial contact to the satisfactory conclusion of the task, I found nothing but courtesy, professionalism, discretion and good communication from John and his team. He absorbs a brief easily and has a style that is both reassuring and supportive.

Thank you John, and your team. A job very well done.

Reply; A challenging assignment and one always need a little luck - really pleased that the answers were eventually reached. Appreciate your kind words.

Miss NCB said on Dec 5, 2022 3:13 PM

John and his team are highly professional in what they do, and have the ability to communicate in a personable, sensitive and kind way. They are quick to respond to all queries, remaining on call throughout the job. John goes above and beyond his job description, offering advice and experience where needed. I appreciated their help greatly and highly recommend this company.

Reply; Thank you NCB - a tough job, which you dealt with extremely well under very trying and difficult circumstances!

Georgia said on Nov 15, 2022 8:25 PM

I would like to say a big big thank you to John for his help. Through his professionalism, understanding and caring manner, he really helped me with a situation where I was unsure what to do and what steps to take.

Reply; Thank you Georgia and we really hope that the police pull their fingers out, although we have our doubts & fears but then you have that same reality to it. Good luck with moving foward, against what must have been a very nasty and frightening experience / crime!

John A said on Nov 7, 2022

Top class professional services using the utmost discretion. Unrivaled service. Highly recommended.

Reply; Thank you JA and glad we cracked it at the first attempt!

Ram said on Oct 19, 2022 8:21 AM

I'd like to thank John for his help with tracing a family member. It was a delicate family situation and my being in the US made it more challenging. John got on the case immediately, answered all my questions, and maintained great communication throughout. He not only traced the family member quickly, but also went out of his way to reach out to them on my behalf. He is good at what he does--more importantly, he understands the situation and what it means to a customer. I look forward to working with John again!

Reply; Thank you Ram and we realize how distressing this was for you and your family!

Ryan **** said on Sep 8, 2022 2:20 PM

John Bateman was really helpful, generous with his time and helped us get to the next stage of our investigations. Highly recommended.

Reply; Thank you Ryan and please do keep us updated?

D***** said on Sep 7, 2022 9:56 PM

Unlike a few providers I called earlier, John was friendly, patient and knowledgeable from the initial telephone inquiry throughout. The task he was asked to help with was completed in a few hours and he went out of his way to provide not only the exact information requested, but additional valuable advice of ways to make sure I use the information in a safe and useful way. His service charge was very cost effective. I will definitely get back to him should I need any further support. Thanks a lot, John

Reply; Thank you sir and good luck with it all!